How we handle website and enquiry information.
This policy explains the information you may provide when using the Adience website or contacting our team, and how that information is used.
1. Who we are
Adience IT Services & Consultancy (“Adience”, “we”, “us” or “our”) provides software development and technology consultancy services. Our website is https://adiencesoft.com/. Our office is at 93 Banerjeepara Lane, Kolkata 700031, India.
2. Information you choose to provide
If you contact us by email, telephone or through a project enquiry flow, you may provide information such as your name, email address, telephone number, company, project details and any files or information you choose to share.
The static project brief on this website prepares an email in your own email application. The website does not silently submit that form to an Adience database.
3. How we use enquiry information
- To respond to your enquiry and discuss requested services.
- To evaluate, scope and deliver potential or existing projects.
- To keep relevant business correspondence and project records.
- To protect our systems, investigate misuse and meet legal obligations where applicable.
4. Technical information and cookies
The current public website does not require an advertising profile or behavioural-tracking account to browse its pages. Hosting providers and standard web infrastructure may process technical information such as IP address, browser details, request time and security logs as part of operating and protecting the website.
If analytics, marketing tags or additional cookie-based services are added in the future, this policy and any required consent controls should be updated before those services are enabled.
5. Third-party links and services
Our website links to third-party services and client websites, including LinkedIn, Facebook and X. Those sites operate under their own privacy policies. We are not responsible for their privacy practices.
6. How long we keep information
Business enquiries and project correspondence are retained only for as long as reasonably necessary for the purpose for which they were collected, including ongoing client relationships, contractual records, accounting requirements, security and legal obligations.
7. Sharing information
We do not sell personal information. Information may be shared with service providers or professional advisers where needed to operate our business, deliver a project, maintain infrastructure, comply with law or protect legitimate interests. Access is limited to what is necessary for that purpose.
8. International processing
Adience works with clients and technology providers internationally. Where information is processed across borders, we take reasonable steps to use appropriate contractual, security and access controls for the services involved.
9. Security
We use reasonable administrative and technical safeguards appropriate to the information and services we operate. No internet transmission or storage system can be guaranteed to be completely secure.
10. Your rights and questions
Depending on where you are located, applicable law may give you rights over personal information, including access, correction, deletion or objection to certain processing. To ask a privacy question or make a request, email hr@adiencesoft.com.
11. Changes to this policy
We may update this policy when the website, our services or applicable requirements change. The date at the top of this page indicates the latest published version.